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Nexus Care Services offers help to families dealing with local hospital crisis

Samuel Court, Director at Nexus Care Services

Nexus Care Services, a leading provider of home care services in the West Midlands, is calling on families looking to get their loved ones out of hospital to seek help.

With more than 11 years of experience working alongside NHS partners, Nexus is supporting local hospitals this winter by helping people receive high-quality home care.

University Hospitals Birmingham, which operates Good Hope, Heartlands, Queen Elizabeth, and Solihull hospitals, recently declared a critical incident due to the strain on its emergency departments and hospital wards.

With high numbers of flu-related hospital admissions and overcrowding in A&E, the NHS is facing a challenging winter season.

Nexus Care Services is already playing a crucial role in helping clear beds and ensuring patients are safely discharged with the right care plan in place; however, it wants to do more.

In response to this, Nexus Care Services is stepping up to support the NHS by providing timely, high-quality home care solutions that facilitate hospital discharges, ensuring patients can return home safely and reduce the pressure on hospital beds.

“We recognise the immense challenges faced by the NHS, particularly during winter, and we’re proud to be part of the solution,” said Samuel Court, Director at Nexus Care Services.

“We have worked closely with NHS partners at these local hospitals for many years, providing essential home care services that help clear beds and support patients as they recover in their own homes. This winter, we’re ready to do more than ever to help.”

Nexus Care Services provides a rapid response to the increasing demand for care in the community.

Families can count on Nexus to complete a care assessment within 24 hours, and the company ensures that a carer is in place within seven days, guaranteeing a smooth and carefully tailored transition for patients returning home from the hospital.

“Our team is well-equipped to respond quickly and effectively to the needs of patients being discharged from the hospital,” Samuel added.

“By carrying out detailed care assessments, we ensure that the right support is in place as soon as possible.

“With our rapid turnaround time, families can feel confident that their loved ones will have the care they need to recover safely at home.”

While Nexus Care Services acknowledges the vital work of NHS staff, particularly during winter pressures, the company emphasises the importance of the social care sector in easing the burden on hospitals.

Nexus plays a critical role in helping patients return home, avoiding unnecessary re-admissions, and preventing further strain on the NHS.

Samuel explained: “The social care sector has an essential role to play in ensuring patients are discharged safely and have the support they need at home.

“Working closely with the NHS is vital in managing winter pressures and ensuring that people can stay safe in their homes.”

As part of its commitment to supporting patients and families, Nexus Care Services encourages families to advocate for their loved ones’ safe and timely discharge from hospital.

“It’s important for families to get involved early in the discharge planning process,” Court explained. “By discussing care needs with hospital staff ahead of time, families can ensure that their loved ones are discharged with the right support in place.

“We’re here to help families navigate that process, offering a fast, reliable solution to ensure safe discharges and continuity of care.”

To find out more about Nexus Care Services’ home care offering, please visit www.nexuscareservices.co.uk.

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