After spinning their way to the ‘Best Team’ award at the West Midlands Regional Awards, Highwell House has landed another big win with a ‘Highly Commended’ recognition at the National Care Awards. This latest accolade is another bright spot on their wheel of success, highlighting their stellar commitment to top-notch care.
Highwell House isn’t just any care home—it’s one of the six outstanding gems in the Herefordshire Care Homes group. This place radiates warmth and dedication, setting the bar high for exceptional care standards. Thanks to Karen Rogers’ visionary leadership, Herefordshire Care Homes is always finding new ways to innovate and improve, ensuring residents get the best possible care experience.
Diversity is at the core of Herefordshire Care Homes. Team Highwell is a vibrant mix of talented professionals from diverse backgrounds. This eclectic blend of perspectives not only enriches the team but also enhances the care experience for residents, reflecting the rich tapestry of the community they serve.
Highwell House is dedicated to spinning the wheel of wellness by reversing frailty and minimizing hospital admissions. With just one hospital trip in 2023, they’re focused on keeping residents healthy and happy, so they can spend more time doing what they love with their loved ones. The team collaborates closely with Multi-Disciplinary Team members, including a supportive local GP, empowering residents to take an active role in their health journey.
The staff at Highwell House work tirelessly to ensure residents live their best lives, addressing both physical and mental health needs. Enter the Wellbeing Wheel, an ingenious tool developed by Trudi Barnett. This fantastic tool helps staff consider every aspect of a resident’s life, from their dreams and aspirations to their willingness to take risks, ensuring a fulfilling and happy life.
Family and friends are always encouraged to join in the care plan. The best outcomes happen when everyone is on the same page, working together in a positive, supportive environment. Highwell House isn’t just a care home; it’s a lively hub for learning and growth for residents, staff, and nursing students from Worcester University, all thanks to a culture of continuous improvement.
In a nutshell, Highwell House is where kindness, compassion, and professionalism come together to create an environment where residents truly thrive. With Karen Rogers’ visionary group leadership and Trudi Barnett’s hands-on management, Highwell House is setting the gold standard for care provision, inspiring others to follow their lead.
One judge from the Great British Care Awards summed it up perfectly: “The vibrant energy radiating from Trudi and her team was palpable, even through the screen. They’re nurturing a fantastic learning environment for the future of social care, but more importantly, they’re creating a loving and supportive home for their residents.”
Here’s to Highwell House, spinning forward with more awards, love, and excellence—a place where every resident’s story is framed with care and compassion.
@HerefordshireCH
herefordshirecarehomes.com
