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The value of volunteers

A Bristol-based social care provider and charity is calling on people in the city to take action and donate their time and skills to support vulnerable people...

Opinion

Plugging the gap

Jake Rollin, Director of Commissioned Care at HC-One
HC-One, working closely with Bolton Council, is trialling a new pilot scheme in two of its homes that...

Opinion

British healthcare in crisis

Another week, another staffing crisis in the care sector. It emerged recently that GP surgery closures have risen by 700% over five years, leaving half a...

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Personalised activity planning

We know that meaningful activities, whether physical, social or leisure, have a positive impact on people’s health and wellbeing.
 Involving people in...

Opinion

A Culture of Listening

I have worked as an Optalis Customer Experience Champion for the last 3 years and in Health and Social Care for 20 years. My work has been centred around...

Playbook

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