Karolina Gerlich, Chief Executive at The Care Workers Charity, discusses the evolving social care landscape during Professional Care Workers’ Week 2024, highlighting the crucial contributions of care workers.
Professional Care Workers’ Week (PCWW) 2024 has once again proven to be an inspiring and thought-provoking week, shining a spotlight on the invaluable contributions of care workers across the UK. This year’s event was a celebration, not only of the work care workers do but also of their potential to shape the future of the adult social care sector. With exciting discussions, innovative launches, and a landmark event at the House of Lords, the week represented a bold step forward in amplifying the voices of care workers and setting new standards for quality in the sector.
Throughout the week, various panels addressed critical topics, from workforce challenges to the responsible integration of technology. The Future of Social Care – The Care Workers’ Perspective, saw frontline care workers sharing their personal experiences. This session underscored both the rewards and challenges of working in social care, and the need for greater recognition and support systems. Mental health support, public recognition, pay and career progression emerged as critical factors in ensuring care workers continue to thrive in their roles. The panelists’ passion for delivering high-quality care, despite the difficulties they face, reinforced the importance of prioritising worker well-being to sustain a strong and dedicated workforce.
Another key highlight was the launch of the Careworkers’ Guidance and Statement of Expectations on the Responsible Use of AI. This initiative, developed in partnership with The University of Oxford, represents a forward-thinking approach to integrating AI responsibly into adult social care. The aim is to ensure technology enhances the quality of care provided without compromising the well-being of those drawing on social care services or the care workforce.
We were reminded about the importance of promoting sexual safety in social care in a webinar focused on upcoming legislative changes. Legal expert Oonagh Sharma gave a helpful overview including a legal definition of sexual harassment “as unwanted contact of a sexual nature that has the purpose or effect of violating someone’s dignity or creating a humiliating, hostile, degrading, or offensive environment” with examples including stories or jokes referring to sexual acts or sexual orientation that make people feel uncomfortable. The panelists discussed the need for stronger safeguards and protections for care workers. The session highlighted the importance of creating safe work environments, emphasising legislative compliance, and implementing robust reporting mechanisms. Ensuring care workers feel secure in their roles is a vital component of maintaining a high-quality care environment.
In Care Sector Leaders: The Future of the Social Care Workforce, panelists discussed issues such as workforce training, retention, and risk management. They emphasised the need for innovative recruitment strategies and continuous professional development to meet the challenges facing the sector.
In a milestone moment, the Care Worker Advisory Board and Champions Project was launched at the House of Lords. Set against the picturesque backdrop of the River Thames, this elegant afternoon tea event was a fitting venue. The Care Worker Advisory Board and Champions Project aims to embed care workers’ voices into more conversations about the future of the workforce, making sure their practical experiences and insights are at the forefront of shaping strategies and solutions. It is through their voices that the sector can develop policies that truly meet the needs of both workers and those drawing on social care, ensuring a higher standard of quality in care delivery.
We were pleased to be joined by Baroness Neuberger, who graciously hosted the event, and give thanks to Baroness Andrews, whose ongoing support has been vital in the lead-up to this important moment. The presence of Stephen Kinnock MP, Minister of State for Care, added further significance, as his opening speech set the tone for the journey ahead.
The energy, enthusiasm, and ideas shared during this week have laid the groundwork for real change in the sector. As we look ahead, the commitment to amplifying care workers’ voices and enhancing the quality of care remains stronger than ever. The success of Professional Care Workers’ Week is a testament to the power of collaboration, and we are excited about the journey ahead. To all those who joined us—whether as a panelist, partner, supporter, or care worker—we extend our thanks. Together, we are making a real difference in the sector, ensuring that care workers are recognised, respected, and heard.
All webinar recordings are available on our YouTube channel allowing you to revisit the discussions and share in the progress made during this incredible week. https://www.youtube.com/watch?v=kirEh4-3-Pg&list=PLoLsnc27kDOmY5fFjsiIPQRwJjV-c_XA1&index=2
@KGerlich777 @CareWorkersFund
thecareworkerscharity.org.uk
