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Mental health crisis service welcomes community at open day

Image depicts colleagues at The Liverpool Light

The Liverpool Light, an out-of-hours mental health crisis service based on London Road, welcomed members of the local community to an open day on Friday 3rd October to raise awareness about the vital mental health support services it provides.

Operating from 6am until 1am seven days a week, The Liverpool Light offers immediate support and a safe space for adults experiencing mental health crisis. The service is delivered by Creative Support, a not-for-profit social care provider, and funded by Mersey Care.
The open day was a vibrant and welcoming event, with the friendly staff team on hand to share information and answer questions about the service. The afternoon concluded with a powerful and uplifting performance by The Asylum Link Community Choir, a local group made up of asylum seekers and refugees.

Trish Clarke, Service Manager at The Liverpool Light, said: “I’m so proud of this service and really honoured that we get to make a difference to the community. The Liverpool Light really offers an essential service.”

Mollie Grant, Support Coordinator at The Liverpool Light, said: “The whole team have worked so hard to make sure this service is welcoming, inclusive, and providing effective and compassionate support for everyone who comes through the door, no matter what stage of their mental health journey they are at.

“We recently introduced our sensory space, and community library based on feedback from people we support and we hope that we can continue to implement as many fabulous ideas as possible going forward to ensure that we collaborate closely with the people who access our service. We want people to feel welcome here, and know this is a safe space where they can come and feel listened to, supported and not judged.”

Ryan Wilkinson, Crisis and Recovery Manager, said: “It was incredibly heart-warming to welcome a range of organisations to The Liverpool Light for our re-launch party, and share the amazing work we’re doing to support mental health across the city. Seeing the genuine interest in our service and the solidarity from others working towards the same mission was truly empowering.

I’m immensely proud of how far we’ve come over the past 12 months. Many of our changes we’ve made have come directly from those who use our service. Listening and responding to their needs is how we ensure the service remains a safe space that truly belongs to them.
Every day, we see the difference this service makes, whether it’s someone finding the courage to walk through the door for the first time, or someone leaving feeling more hopeful. That’s what drives us.

I’m especially proud of our team, who bring such depth, empathy, and understanding to the support we offer. They have worked so hard to create a welcoming, non-judgmental environment for all.

Looking ahead, I’m excited to continue expanding our outreach, deepening our community ties, and shaping a service that meets people where they are, with dignity and care.”

In addition to crisis support, The Liverpool Light also runs creative sessions aimed at reducing loneliness and improving mental wellbeing. Upcoming events include a Halloween party and a Culture Day, where attendees are invited to prepare and share food from their cultural backgrounds.

To access their support or find out more about The Liverpool Light, please visit: www.liverpool-light.org.uk

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