Gary Palmer, Managing Director of Oxford International Education Group’s Digital Institute, discusses the role of vocational training in bridging the social care skills shortage.
The UK’s care sector faces a complex set of challenges. Despite initiatives like the ‘Made with Care’ campaign aimed at boosting domestic recruitment, 10% of care roles remain vacant. Additionally, many care workers are unprepared for the emotional toll of the work, with less than half of direct care workers holding a relevant qualification in 2023.
There is no simple solution to these issues. While many providers rely on international recruitment to address skills gaps, this approach carries uncertainty. International candidates may lack familiarity with the UK system and the necessary English language skills. However, international workers are essential to the care sector, and well-designed vocational programmes can prepare both incoming and existing workers for the realities of adult social care. With the right support, social care can offer a fulfilling career.
Enhancing skills for a resilient workforce
Without structured academic support or on-site training, many care workers rely solely on learning through experience. As a result, they may lack formal access to the knowledge, skills, and behaviours expected in their roles.
Vocational programmes provide an opportunity to upskill and gain relevant qualifications, opening doors for career progression. Our Level II Diploma in Adult Social Care, for example, is designed for individuals already working in care or those who can secure a placement in the UK or their home country.
Recent advancements in e-learning allow this qualification to be delivered remotely, with tutor supervision. This flexibility enables more individuals to balance work with skill development, enhancing their qualifications across various regions.
Evolving digital technologies also offer improved student experiences. For instance, large language models, like ChatGPT, can enhance the interface between students and providers, reducing response times and personalizing learning experiences. AI helps optimize outcomes by tailoring support to individual needs.
Mitigating risks in global hiring practices
International workers play a crucial role in addressing the 152,000 vacancies across the care sector, but they must be supported to meet language requirements and understand the care standards expected of them.
The Level III Professional Diploma in Adult Social Care (foundation level) serves as a bridge for integrating overseas workers into the UK care system. These programmes help candidates overcome language barriers and familiarize themselves with the specific English terminology needed in the field. Additionally, blended vocational programmes that include on-site placements allow students to demonstrate their skills and build confidence.
Upon completing either diploma, international students are eligible to apply for a UK skilled worker visa, making care work a more attractive option despite attempts to limit migration.
This “stepping stone” approach has been successfully implemented in Canada, where international workers train in local care settings before entering the job market. In Canada, this model has led to a 100% employment rate after graduation, with high satisfaction levels among students and employers. Care workers are well-prepared, understanding both the theoretical and practical aspects of the job, leading to better patient outcomes.
Moving forward
With the UK’s ageing population, the demand for adult social care will only intensify. By 2050, 18.7 million Britons will be over 65, and the country will experience the largest increase in old-age related costs in Europe. As the need for care grows, we must act to rebuild and strengthen the sector’s resilience against future challenges.
Vocational training is a key part of the solution, providing both local and international workers with the skills and support they need to deliver high-quality care.
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