Karolina Gerlich, Chief Executive at The Care Workers Charity, explains why inclusivity in social care extends beyond addressing the fundamental requirements of people who access services.
Creating an inclusive environment in social care goes beyond meeting the basic needs of those drawing on care services. It means recognising the inherent humanity of individuals drawing on social care and the dedicated care workforce. Taking a humanistic approach underscores the interconnectedness of these two groups, acknowledging the rights, responsibilities, and aspirations of both. At The Care Workers’ Charity, we advocate applying a humanistic lens to both individuals drawing on and providing social care, fostering a landscape where autonomy, choice, and mutual understanding flourish.
A humanistic approach involves celebrating the rich diversity within the care workforce and appreciating the valuable opportunities for growth and innovation stemming from various cultural backgrounds and life experiences. Policies should promote diversity and equity, including recruitment practices that actively seek a diverse workforce and training programs that foster cultural competencies. By embracing diversity at every social care level, we can create enriching and supportive environments that enhance the quality of care people receive.
While unpaid carers, professional care workers, and those seeking social care are distinct groups with individual needs, there is often a significant overlap between them. A humanistic approach emphasises autonomy and choice for both those drawing on social care and care workers. Recognising the agency of individuals seeking social care means involving them in decision-making processes, respecting their dignity and fostering a sense of ownership and control over their lives.
Similarly, care workers should be empowered to make decisions directly impacting their professional lives. Providing opportunities for professional development, encouraging innovation in care practices, and involving them in organisational decision-making can help contribute to professional fulfilment. This helps build a workforce passionate about their work and positively impacting the communities they support. We know that well-supported care worker teams can be formidable advocates for those drawing on social care, ultimately enhancing care provisions. When care workers feel respected and happy, they are more likely to approach their roles with enthusiasm and commitment, resulting in a positive ripple effect.
Most importantly, care workers should be seen not only as professionals fulfilling job descriptions but also as individuals with rights, responsibilities, aspirations, and lives beyond their roles. We need to encourage a workplace culture that emphasises the well-being of care workers and foster atmospheres of trust, flexibility, and inclusivity. Where care workers are supported in their teams to balance their personal and professional lives, we pave the way for a more fulfilling professional experience and, in turn, elevate standards of care across the social care system. We break down barriers and foster a sense of unity to help ensure that everyone has an opportunity to live the best life possible.
@KGerlich777 @CareWorkersFund
