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Care homes adopt new medicine management

Two care homes in the same group have both implemented an innovative new digital system to manage resident medication administration practices.

Riversway Nursing Home in Bristol and Birch Green Care Home in Skelmersdale, Lancs, both part of the Springhill Care Group, have revolutionised their medication management procedures.

They have moved away from dated paper-based systems, offering a medicine management system with significant benefits, including increased efficiency and a reduced risk of administrative errors.

The system called Well Careplus was launched by Well Pharmacy last year to digitally disrupt traditional paper based practises. Well Careplus aims to future-proof care homes by giving pharmacists complete access to the medicine records of residents.

Enabled by specially designed tablet technology, called the Well Pad, Well Pharmacists are able to proactively advise care homes, ensuring prescribed drug therapies are safe and effective for residents, and that administration records are correct.

Drug administration errors are often a key element of concern by the Care Quality Commission when they inspect care homes, and managing the ordering and administration of medicines to residents is a complex and time consuming process. Typically, in a 67 bed care home some 4,000-plus individual medicines are delivered to residents each week.

Jan Wilkins, general manager at Riversway, said: “Medication plays such an important role in the day-to-day life of the residents we care for. We are always keen to move with the times and make systems more efficient. The Well Careplus system is reducing errors and is hence much safer than paper systems. It’s already saving us time, and reducing waste.”

The Well Pad is fitted with a scanner to tell staff in the home what each resident has been prescribed by their GP. It has fail-safe systems in place to prevent medicines being administered incorrectly, ensuring the right person gets the right medication, at the right time.

Steve Newton, director of quality & compliance at Springhill Care Group, said: “The care home sector has been slow to embrace the benefits of new technology, and this technology will revolutionise how this complex and critical aspect of care is managed.”

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